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Metamask: Polygon: Metamask is not sending Matic to different wallets

Published by Terlumun Aondover on February 6th, 2025.

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Metamask: Polygon Not Sending Matic to Different Wallets

As a user of the popular blockchain wallet Metamask on the Polygon network, many of us have experienced frustrating issues when trying to transfer tokens or assets between wallets. In this article, we’ll delve into an issue that has been reported by several users and provide some insights into what might be going on.

The Issue:

One user was attempting to send Mumbai testnet Matic from one wallet to another using Metamask. However, despite following the usual steps of creating a transfer request, putting in the amount and gas, and clicking “send,” there was no record created, and the tokens were not transferred to the recipient wallet.

The Issue:

After further investigation, it appears that this issue might be related to how Metamask handles transfers between different wallets on the Polygon network. According to user reports, when sending Matic from one wallet to another using Metamask, the transfer is not being recorded or completed in any way.

To put things into perspective, Metamask is a multi-signature wallet that requires users to sign transactions with their private keys before they can be verified and executed on the blockchain. This process involves multiple steps, including creating a transfer request, signing the transaction with each user’s private key, and then verifying the signature on the Ethereum chain.

Possible Causes:

Several factors might contribute to this issue:

Lack of logging: Metamask might not be logging or tracking transfers between wallets in some way.

Incorrect configuration: The wallet configuration on the sender and recipient might be incorrect, leading to issues with transfer validation.

Network congestion: High network traffic or congestion can cause delays in transferring tokens.

Wallet settings: Incorrect wallet settings or limitations on the user’s account might prevent transfers.

Workaround:

Metamask: Polygon: Metamask is not sending Matic to different wallets

To resolve this issue, you’ll need to verify your Metamask configuration and ensure that your wallet settings are correct. Here are some steps:

Check wallet settings: Review your Metamask wallet settings to confirm that they’re set up correctly for transferring between wallets.

Verify Ethereum chain logs: Make sure the Ethereum blockchain is functioning properly, with a sufficient amount of gas available for the transaction.

Configure multi-signature support: Check if you’ve enabled multi-signature functionality on your wallet and ensure it’s configured correctly.

Conclusion:

This issue with Metamask sending Matic to different wallets might be related to logging or configuration settings, network congestion, or wallet limitations. To resolve the problem, verify your wallet settings and ensure that Ethereum chain logs are functioning properly. If you’re still experiencing issues, consider reaching out to MetaMask support for further assistance.

Update:

As of our last update, Metamask is working to address this issue by optimizing its transfer process. Users can expect improved performance and reduced errors when transferring tokens between wallets using the updated wallet version.